Average Reviews:
(More customer reviews)This thing was the biggest waste of $200+ that I have ever spent. First off, I bought it to mainly clean hard floors (vinyl flooring mostly) but the steam sprays forward from one nozzel as opposed to down onto the floor. It sprays forward into a terry pocket that fits on the end of a wand, so the terry gets soaking wet and the floor gets the same cleaning as if you mopped with hot water! I used to own a Eureka Enviro-steamer that sprayed the steam down through several vents directly thru a terry bonnet onto the floor... straight down!! The Eureka worked fabulously except that I had to refill it 3 or 4 times to do all my floors so I gave it away and wasted my hard earned $$$ on this piece of garbage. Now, fast forward to 8 months after I buy it and the on/off switch that controls the steam flow is broken and I cannot turn it OFF!! So I can't use this thing at all because it doesn't build up pressure because the water is spraying out of the tip before it can generate any steam because it won't shut off!! I called the company after an hour of searching the web to find out who to call and guess what????? I have to pay to ship this thing to them with ALL the attachments and then pay to have it shipped back to me!!! DO I NEED TO SPEND ANOTHER 40 OR 50 DOLLARS ON SHIPPING????????? Needless to say, I'm aggravated as all get-out over this thing and my husband is mad that I gave away the Eureka on top of it all!!
DON'T WASTE YOUR MONEY!!! BETTER YET, EVEN IF YOU ARE OFFERED IT FOR FREE DON'T BOTHER!!!
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