Average Reviews:
(More customer reviews)I've been using the original Bissell Healthy Home vac for nearly two years and have been extremely pleased with it. This updated version builds upon the strengths of the original and adds a few new features.
My biggest complaint with the original Healthy Home was the weight. Bissell has addressed this common complaint by making the new model lighter by a few pounds. But, the lighter weight appears to come at the expense of solid construction - parts like the handle and collection bin feel less substantial. I know you can't equate durability with weight, but my initial impression of the new model was that it's less resistant to the knocks and bruises that vacs tend to take. Too early to tell, however. It has a five year warranty like the old model.
Assembly is a snap - two screws for the handle (which are no longer recessed, so they are easy to get in) and two screws for the cord wrap.
Operationally, the new vac preforms just as well as the old model. I have seven cats. Yes, seven. This is the house where vacuums get put to the test. The Bissell takes all that is thrown at it with nary a problem. The carpet suction is excellent; the tool suction is good. Easy to maneuver with large, non-marring wheels.
As in the old model, the carpet beater can be turned off for hard floor or very delicate/thin carpet use. The switches have been repositioned so they are less prone to being hit accidentally. The beater has a clutch, so if it gets bound up in something it stops turning rather than burn out the belt. The belt is (according to Bissell) a "life time" belt.
The carpet height is adjustable with a knob. I prefer that type of manual adjustment since the auto adjust models from other brands never seem to get it right on some carpets. Doing it manually lets you set a higher height for more delicate rugs, and a lower, more aggressive height for rugs that need to be churned up more to get the pet hair/dirt out.
The HEPA filter has been moved from the side of the vac to under the collection bin. According to Bissell this allows for better functionality/cleaner exhaust. Seems to work fine, but the old method also worked well. Having the filter in-line does make the vac narrower - that's probably the main benefit.
It still has the foam (washable) pre-filter. Great feature to have since it extends the life of the non-washable HEPA. I've been getting about 18 months life out of the HEPA filters in the old model.
The hose routing has been changed. It's a bit harder to dislodge than the old model for tool use, but still fairly easy compared with other vacs I've used.
The collection bin is also easy to take off and empty. I prefer bagless since I can't stand paying for bags. The new bin has straight sides to help get all the crud out. Still, dumping out the bin of any bagless vac can be messy, and you sometimes have to reach in to get out the big clumps of light-weight material (such as cat hair). If you have major allergies or just don't like to deal with this, you may want to consider a bagged model.
Tips:
1) Every so often take the collection bin apart and wash it out. Very fine dust can collect in the upper cyclonic chamber, and can affect performance. Make sure all parts are bone dry before putting them back on the vac.
2) I recommend you replace the plastic wand with an aluminum wand. You can get it at the Bissell site online (register online and you'll get free shipping). The metal wand is more robust than the plastic and also has positive click stops to ensure it does not fold up when you push hard.
3) The contour head is also a nice add-on if you have pets. It is a non-powered head (unlike the included turbo head) which is good for more delicate fabrics or furniture throws with loose threads that can snag. You can get it from Bissell or Amazon.
4) If you want a full-size floor brush, the models from Sears fit the Bissell.
In summary, this is an excellent vac. The new model takes a couple of steps forward and perhaps only a half-step back (construction quality). If you can get the old model at a discount, it's well worth it if you can deal with the weight. If not, this model is also highly recommended.
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