Average Reviews:
(More customer reviews)I looked at a lot of other vacuums before choosing this one. It SEEMED to be built well and the design/engineering would be very handy and effective. I got it home and was amazed at how well it picked up dirt. To my disappointment however, after a week of use, it started to malfunction. First, I noticed the brush roller seemed to stop spinning on carpet. Then shortly afterward, the vacuum would shut itself off repeatedly after the first couple minutes of operation. The manual says this vacuum is designed to shut itself off when there is a blockage inside it to prevent overheating. Well I checked and rechecked for a blockage, cleaned the filter and brush roll but it still did the same thing. I contacted Electrolux customer service and they would not admit this was a common problem nor would they tell me if there was a fix for this problem but if you research reviews on other web sites, it appears to be happening quite often. Instead of going through the hassle of going to my nearest service center 40 miles away, I returned the vacuum for a refund. I really liked the vacuum at first but will not try another one. I found a Hoover Elite Windtunnel with a 6 year warranty. Don't bother with this model, you will eventually regret it. By the way, if you are looking for the quality Electrolux vacuum of the past, these are not it. These are made in China by the same company that makes Eureka. The old Electrolux was bought by a company called Aerus Lux.
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