Average Reviews:
(More customer reviews)When my husband and I decided to replace our 12-year old Hoover, we did hours of internet research on vacuums. Eventually, we decided to stick with a bag model, as dealing with canisters and filters sounded like too much trouble (plus, we don't have pets, so we didn't really see the need). After weighing various factors, from special features to ease of use to price, we decided to go with this Hoover Windtunnel model.
We got a great price using Amazon's discount offer, and the vacuum shipped very quickly despite our choice of Super Saver shipping. The unit required only simple assembly, although I should note that our package was missing a required bolt, so we had to contact Hoover for a replacement and wait another week or so before we were able to complete assembly and use the vacuum. Finally, we had the opportunity to try our new product. The first thing we noticed was the sound, as this vacuum, while still loud, is noticeably quieter than our old Hoover. Second, the cord is significantly longer (about 30 feet), which is very convenient for maneuvering around our home. My husband also appreciated the convenience of the headlight, although to be fair, most newer models include this feature.
As far as cleaning ability goes, this vacuum does a good job. It doesn't necessarily out-perform our old vacuum, but it does seem to stir up less dust. Also, the larger vacuum head speeds up the chore time a bit (although it also makes it harder to fit in tight places). The dirt indicator light did seem to be consistent with areas that required a bit more attention, which was nice. Another feature of this vacuum is the build-in handle at the unit's base for cleaning stairs; this was a nice idea, but my husband (who does the majority of the vacuuming in our house--lucky me!) found it to be a bit cumbersome and uncomfortable to use.
Overall, we are happy with our choice of this vacuum, a solid performer that can be purchased via Amazon at a very reasonable price. If you are living in a home with no pets and looking for a good basic vacuum, this would be an excellent choice.
UPDATE JULY 2008: Unfortunately, I need to downgrade my review of this vacuum, as its performance has deteriorated over time, and we are currently in the market to purchase a new one. My husband, who is the main user of the vacuum, compiled the following list of complaints:
1. The on/off switch ceased working shortly after the one-year warranty period expired. Currently, the vacuum can only be turned on or off by plugging and unplugging the unit from an electrical outlet.
2. The height adjuster failed, also shortly after the one-year warranty period expired; the vacuum now leaves an odd-looking wave pattern on the carpet unless it is used at the highest setting (which is the least effective).
3. The natural forward momentum of the vacuum stopped after only a few months of use, making the unit more difficult to push.
4. The dirt indicator light seems arbitrary and thus virtually useless.
5. The vacuum is awkward to use on stairs: the place to grab is not a handle--rather, it is just an indentation in the plastic, which becomes painful to hold after only a few seconds.
6. The cord does not remain attached to the clamps on vacuum during use: when the cord is fully extended, it pulls loose of the clamps, causing it to constantly get underfoot.
7. The vacuum's motor "revs" loudly at random times and for no apparent reason.
8. The dirt bags are difficult both to attach and to remove.
9. The vacuum does not perform well on hard floors: it blows dirt around, necessitating several passes.
10. The vacuum feels heavy and has a wide head, making cleaning in tight spaces difficult.
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Hoover U5468-900 WindTunnel Supreme Bagged Upright Vacuum Cleaner
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