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(More customer reviews)Okay,
So I bought this product today (from Target, not from Amazon.com) and I want to begin by saying, undisputably, outstanding.
I was hesitant to purchase this product because last year I made a huge mistake by buying Bissel's Flip It (electronic broom vacuum and mop).
Before I begin my review of this product, let me begin with the Bissel equivalent. I bought the product because I'm 26 years old and was living in New Orleans in the French Quarter. I would have friends over all the time, and they'd track in the quarter filth all over the hardwood. I bought the Bissel because it seemed to make sense. It's an electronic broom vacuum on one side, then you flip the handle over to the other side and it becomes a wet map. It came with two attachable mop features, a non-moving brush and a small microfiber pad.
The Bissel product was awful. It weighed about 20 pounds (much heavier than this product) and the vacuum wouldn't pick up anything, not the smallest dust or debris. It would blow dust away before the unit could get to it. When you flipped it over, the electronic mop side did what it was advertised to do. The only problem was the squeegy would push water around. The unit had to build a suction to pick up water. It wouldn't build a suction unless you lifted up lightly on the unit while pulling it back. Then it picked up water fine, though, again, the unit weighed about 20 pounds.
I bought the Bissel product on Amazon.com for about $189 dollars. But I didn't open it until about a month after it arrived, so by the time I got to use it was too late to return. I wrote to Bissel to see if they would give me my money back and they declined, saying they would only replace it. I gave it away to a friend, and he put it on the curb two days later.
This Hoover product is completely different. It doesn't just have a microfiber pad, it has a moving, agitating brush that really cleans the tile (in my new home in Arizona). I rebought this sort of product because, for anyone that hasn't lived in Arizona, the area is extremely dusty and a lot of tile is textured. My intention was to buy it to *try* to clean the tile and then return it. This product is not going back.
The people who lived in the house before me had coated the tile with some sort of protectant which was peeling off and collecting dirt. They also brought in their bicycles so when i purchased, the first goal was to try to buff them off. Nothing worked. As of today, when I bought the machine, they're gone. So is the peeling protecting that was gathering dirt. Someone said in a review 'it won't clean my grout.' The grout is clean, so I don't know what they're talking about.
The bottom line is, some people have a mental illness. You can look at their profiles and see the number of reviews they do, and it's clear they purchase things solely to review them later. They're the same people who religiously call into QVC and HSN. The same people who complain "it's so heavy," are the ones saying, "it doesn't have this, this, this, and this." If it had those things, it wouldn't be as light as it is, simple physics. The vacuum works fine, so does the mop. You don't have to flip it, or lift it, to build a suction and get the mop function to work. It glides over the tile with relative ease, and though I'm in shape, it's impressively light.
My only complaint was when I went to remove the collection resevoir, I didn't know you had to hold it very tightly. The bottom fell out and spilt all over the floor. I washed out the resevoir and replaced it, and the mess was recleaned in less than 3 minutes.
Buy this product.
Purchase the damn thing, and return it if you don't like it.
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