Bissell ProHeat Upright Deep Cleaner, 25A3 Review

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(More customer reviews)I upgraded from an older Bissell Little Green Machine to this unit based primarily on my experience with Bissell products. The PROheat has a number of nice features that ultimately sold me on it and after using it for a few months now I'm fairly pleased with it. I particularly like that you can choose to either have the heat on or off. I've heard some people say that using the heat can break down your carpets more quickly and cause the stain to get worse as it picks up new dirt that is tracked in. I don't know if that's not the case, but since my old Bissell unit lacked heat but did a fine job, I pretty much use this minus the heat. Even with the heat off I'm stunned at how good a job this unit does. It's even cleaned stains that I gave up as a lost cause. Most astonishingly, I usually vacuum first before using the steamer and then vacuum again once it's dry. I've discovered I actually vacuum up MORE dirt after steam cleaning than I did before. Clearly this machine is knocking loose built up dirt which means cleaner and nicer appearing carpets than ever before. I also liked the wand attachment from my old Little Green machine, especially for upholstered pieces and hard to reach spots and this thankfully has that.
But there are some drawbacks and limitations. At least initially you will pick up a LOT of carpet fibers when you use the machine, which means FREQUENT cleaning of the rotating brushes and especially the multiple filters on the unit. In some instances I wound up using tweezers to get out fibers from the particularly small filter on the underside of the water tank. The one on top is easier to clean out, but particles trap almost everywhere on this machine. The water tank holds a pitifully small amount of water and/or cleaning solution which means frequent refills, and it slows down the whole cleaning process. The self contained tank is easy to empty, but if you think that will eliminate odors from dirty water guess again, it doesn't. The tank does seem to leak or the seals don't hold tight and so dirty water does collect in the well that the tank sits in, which ads to the nasty smells as well as adding yet another think you have to clean up. Another particularly annoying habit is the dirty water seeping out the front of the machine by the cleaning rollers when you turn off and store the machine. This is really disgusting and trust me, don't store it on carpet or even leave it sitting there for very long as it WILL leak! When in use loose fibers tend to gather on the underside of the machine around the brush rollers so you manually have to gather it up by hand, which slows down the cleaning process. Once you've cleaned your carpet a few times that problem (hopefully) should minimize, although it has yet to happen for me. As a result there's a considerable amount of maintenance you have to do to ensure your machine is operating under optimum conditions. Even so, it's hard to argue with the results. I would probably buy this same unit again, but would also read up on other models just in case they operate more easily. Perhaps I was used to the utter simplicity of the Little Green Machine and sometimes I wish I was still using it, sad to say.


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